RESERVATION AND CANCELLATION POLICY
Reservations: No prepayment required. Your credit card details will serve as a guarantee of payment in the case that our cancellation policy will have to be applied.
Payments: You can pay in cash or with any Visa/Mastercard credit/debit card at the hotel during your stay. The hotel reserves the right to preauthorize your credit card when the free cancellation period ends.
For the cancellation to be considered valid, it must be sent via e-mail to which an answer must be received (cancellations by phone will not be considered valid)
Free of charge up to 5 days before arrival
4 to 1 days prior to arrival: 50% of total reservation cost
No-show: 100% of total reservation cost
Please note that according to the new legislation 4389/2016, FEK (Government Gazette) A 94-2016, article 53, for each overnight stay an accommodation tax is imposed in favour of the public fund on tourist enterprises from 01/01/2018.
Regarding Hotel Castri and Hotel Castri 1, an amount of 0,50€ must be extra paid per night per room (not per person).